WHO ARE WE

We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together.

WHERE WE OPERATE IN THE UK

Our UK venues are some of the most exciting spaces in live music and entertainment. All with a rich history, having played a part in shaping the culture in the local areas for many years. These are;

• P&J Live, Aberdeen

• The Playhouse, Whitley Bay

• Utilita Arena, Newcastle

• first direct Arena, Leeds

• York Barbican

• Connexin Live, Hull

• AO Arena, Manchester

• The Bridgewater Hall, Manchester

• OVO Arena Wembley

• Olympia London

The AO Arena has welcomed over 30million guests and thousands of World-renowned artists since opening its doors in 1997. It has played a vital role in shaping Manchester’s music scene and has supported artists from back-rooms to main stage. With its £50million redevelopment, the new look AO Arena will attract more artists and for more fans, for many years to come.

Made in Manchester, Made for Manchester.

The AO Arena boasts amazing bars and restaurants and 28 premium suites – we aim to deliver an exceptional premium hospitality service for the people of Manchester and beyond.

THE ROLE

The candidate will manage the administration for the recruitment of all staff within the department and other HR related duties, as well as organising weekly and monthly induction sessions and staff training. The candidate will co-ordinate the department’s activities in all staffing matters and will work closely with HR team members and F&B Management to ensure all processes are appropriately managed.

YOUR RESPONSIBILITIES

• Recruitment of casual staff for the various F&B areas including retail, suites and premium.

• Preparing all paperwork and contracts for new casual staff.

• Right to work permits and / or visa with central HR team.

• Running inductions for all new casual staff members.

• Training and development for the team.

• Managing the administration of all recruitment within the department including preparing requests to recruit, distributing job details to potential applicants, managing receipt of applications, arranging interviews, coordinating references and other documentation.

• Implement and deliver rostering, allocation, uniform distribution and return within the arena on show nights. Ensuring staff are adhering to the policies of the venue.

• Rostering casual team members on a daily / weekly basis using HumanForce software according to departmental forecasts and budgets as well as dealing with any payroll queries when they arise.

WHO WE’RE LOOKING FOR

• Previous experience within a similar role is an advantage.

• Strong organisation skills.

• Excellent verbal and written communication.

• A natural people person.

• Ability to assess training needs, put plans together and help team members thrive.

• Ability to work in a fast-paced environment and remain calm under pressure.

• Must have good attention to detail.

• Able to self-motivate, prioritise, plan and organise.

• Have a proactive approach.

• A flexible, can-do attitude.

• Proficient in all MS Office applications (Outlook, Word, PowerPoint, Excel).

BENEFITS

• 25 days annual leave
• Life Assurance
• Pension
• Healthshield - health cash plan benefit
• Employee Assistance Programme

*Please note that due to the number of applications we receive, we are unable to contact you if you are unsuccessful