WHO ARE WE
We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together.
WHERE WE OPERATE IN THE UK
Our UK venues are some of the most exciting spaces in live music and entertainment. All with a rich history, having played a part in shaping the culture in the local areas for many years. These are;
• P&J Live, Aberdeen
• The Playhouse, Whitley Bay
• Utilita Arena, Newcastle
• first direct Arena, Leeds
• York Barbican
• Connexin Live, Hull
• AO Arena, Manchester
• The Bridgewater Hall, Manchester
• OVO Arena Wembley
• Olympia London
The AO Arena has welcomed over 30million guests and thousands of World-renowned artists since opening its doors in 1997. It has played a vital role in shaping Manchester’s music scene and has supported artists from back-rooms to main stage. With its £50million redevelopment, the new look AO Arena will attract more artists and for more fans, for many years to come.
Made in Manchester, Made for Manchester.
THE ROLE:
To assist the Technical Manager and Events Department in preparations for all events related requirements within the Arena. To ensure high standards and a healthy and safe environment are maintained to provide an exceptional level of service to all users of the venue.
KEY ACCOUNTABILITES:
1. Day to day supervision of casual Technicians.
2. Ensuring that all necessary information is in place and to hand prior to the event.
3. Direct and first line contact with promoters and production teams for touring events; ensuring venue hirers have everything they need to operate their event from the dressing room furniture to phone and internet lines as well as the correct staging and seating configuration in accordance with the advance planning from the Events Manager.
4. Supervision and liaison with external contractors, including conversion, show cleaning and maintenance services.
5. Working closely with the venue engineers, providing technical and manual support for load in and load out of events.
6. Preparing the venue between events including seated to standing, moving of retractable seating and draping, dressing room provision, concourse and search lane set up.
7. Managing and supervising the compliance with the venue’s health and safety practices
8. Planning and managing stock control (including sourcing and storage) of consumable items within the Technical and Events Department.
9. Liaising with the Events Management Team regarding event requirements, planning and decision making to ensure that the Events Team are operating in a cohesive, safe and effective manner.
10. Reactive maintenance throughout the venue, first line response to mechanical faults in the venue.
11. Any other duties required by the Events and Operations teams.
SKILLS & EXPERIENCE
Essential
- The demonstrable ability to work on own initiative and as part of a team
- Awareness of health and safety issues associated with the events industry
- At least one years’ work experience in the events industry – either venue or touring based
- The ability to communicate effectively with a variety of colleagues and users of the Arena, including promoters, contractors and production teams
- The ability to prioritise work, work under pressure and to tight deadlines
- A willingness to learn new skills and to share skills with team members
- Good general IT skills
- First Aid at Work Certificate
Desirable
- Experience of staff supervision
- Experience of event lighting, sound, stage management and / or rigging
- Experience of building maintenance, fire alarm systems and evacuation procedures
- Health and Safety qualification, experience in writing risk assessments.
- Knowledge and understanding of IT systems, telephones / communications systems.
- Good general housekeeping skills
BENEFITS
- 25 days annual leave
- Life Assurance
- Pension
- Healthshield - health cash plan benefit
- Employee Assistance Programme
GENERAL
The job requires the post holder to work varied and unsociable hours, including early mornings, evenings and weekends on a rota basis.
The post holder will be required to work at height and in enclosed spaces.