Who Are We
We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation and imagination to realise the potential of the spaces and places that bring people together.
The Venue
The Bridgewater Hall is one of Manchester’s most prestigious cultural venues. Every year we host over 300 performances of classical music, rock, pop and other music-related and spoken word events, in addition to a diverse learning programme. The building also provides a stunning location for conferences, meetings and other events.
Working at the Bridgewater Hall is an exciting and fun opportunity for all, with the added bonus of flexible shifts to fit around the other important things in life. We are looking for enthusiastic individuals to join our Learning and Participation team working on a casual event driven basis.
Customer service is at the heart of everything we do and we are looking for team players that can make a positive contribution to the overall customer experience. We welcome applicants who take pride in their work, have a positive friendly attitude and possess excellent communication skills.
The Role
Learning & Participation Assistants support the smooth running of workshops and events, liaising with other BWH departments, and being a point of contact for external facilitators, staff and participants during a session.
All L&P Assistants will be given an induction ahead of their first L&P event, and will be provided with information about the nature of each session they work ahead of the date. They will also receive all relevant health and safety training, building induction and fire and evacuation training as required by all staff at The Bridgewater Hall.
You will be responsible for;
- Deputising for the Community Engagement Manager and Community Engagement Coordinator for agreed session or workshop.
- Assisting with load-in and load-out of equipment from Artist Entrance.
- Preparing rooms within BWH to allow L&P activity to take place – moving and removing furniture, opening / closing windows, tidying.
- Unpacking L&P resources from storage for use in workshops – percussion equipment, sensory resources etc.
- Working alongside Front of House, Technical, Bars & Catering and other departments to ensure L&P events run smoothly.
- Printing and photocopying additional materials and resources.
- Assisting participants moving around the building – directing them to toilets, lifts etc.
- Being an active participant in workshops – modelling good behaviour and participation, and supporting workshop delivery teams.
- Be welcoming, knowledgeable and helpful to facilitators and participants, and support them to enjoy their time in the venue.
You will have;
- Demonstrate an interest in arts education and community engagement, and a desire to gain more experience in the industry.
- A willingness to take part and be an active participant in L&P sessions if required.
- The ability to communicate sensitively and appropriately with all external staff and participants, including children and those with SEND.
- A proven ability to work as part of a team, whilst also taking your own initiative to problem solve and enhance experiences for participants.
- A good understanding of the work and operations of The Bridgewater Hall.
- An understanding of the expectations of a workplace, in terms of dress, attendance, attitude and safe working practices.
If you have any questions, please contact Andrew Nesbitt, Community Engagement Manager
0161 907 9074 / andrew.nesbitt@bridgewater-hall.co.uk
What we offer:
- An opportunity to work at one of Manchester’s leading cultural institutions.
- Flexible working arrangements- you can choose your own shift pattern to work around your other commitments improving your work life balance.
- Paid every 2 weeks for the shifts you have worked.
- Our casual employees make up the largest part of our workforce from people across the city, it’s a great place to make friends and socialise in a different environment.
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.