Casual Hosts - Bonus Arena, Hull
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Casual Hosts - Bonus Arena, Hull

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Casual Hosts - Bonus Arena, Hull
As the world’s leading venue Management Company, ASM Global brings entertainment, excitement and opportunity to millions of people across the world.
Bonus Arena is a state-of-the-art, music and events complex with a capacity of up to 3,500 people that will allow Hull to attract large corporate conferences, exhibitions and trade events as well as major touring concerts, stand-up comedy, family shows and sporting events.
Working at Bonus Arena is an exciting and fun opportunity for all, with the added bonus of flexible shifts to fit around the other important things in life. We are looking for enthusiastic individuals to join our Casual Host team working on a casual event driven basis.


Main Duties

Assisting the Operations Team in delivering all public events including concerts and exhibitions
To deliver excellent customer service in line with our standards of operation
To be the first line of assistance for all of our customers regarding any requirements
To ensure the safety of all our guests in an emergency situation by being a key element of the venues emergency plans
To provide excellent service to customers with accessibility needs
To follow applicable Health and Safety and COSHH protocols
To work with our appointed Security contractor in providing an excellent customer experience


Skills & Competencies required:

Essential:


Ability to communicate with colleagues and visitors at all levels professionally
Demonstrate a willingness to learn and pick up new skills in a fast-paced environment
Follow health and safety legislation and safe systems of work
Strong interpersonal skills and the ability to work well as part of a team
Be able to work under pressure and in a public facing role
Interest in live entertainment and events


Desirable:

Previous experience of customer service in a venue/hospitality environment
ACT Awareness or SCAN Training
SIA Training (Door Supervisor)
Full on the job training will be provided for all successful candidates.

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How to Apply

Please download and complete the Application Form and the Diversity Monitoring Form.

Submit your completed forms to recruitment@eu.asmglobal.com ensuring that you specify your preferred role from the above list in the subject of your email. Failure to specify your preferred role will result in your application not being considered.

Please note that incomplete applications will not be considered.

Position
Casual Hosts

Salary

Rates of pay are between £9.47 and £10.09 per hour (inclusive of holiday pay)


Working Hours
Event Driven/Flexible

Location
Bonus Arena, Hull

Closing Date

ongoing
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