Bars Manager - Bonus Arena, Hull
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Bars Manager - Bonus Arena, Hull

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Bars Manager - Bonus Arena, Hull
Main purpose:
This post is responsible for the development and control of the food and beverage retail operation at the arena. The post holder is expected to provide a safe, effective, courteous and efficient quality service to meet customer requirements, and to support the delivery of the business plan and financial targets.


Key accountabilities:
  • Deliver good quality food and beverage products and service and develop the retail offer to enhance the customer experience and increase per-head spend.
  • To ensure the retail and bar operation achieves financial targets of revenue and profit.
  • To be responsible for till programming, floats, reports and cash reconciliation post event.
  • To supervise the retail F&B team at events and oversee all activities including sales, cashing up, stock control and management and cleaning.
  • Ensure all event invoicing and billing is carried out accurately and promptly.
  • Report hospitality wage forecasting and payroll to Head of F&B
  • To arrange/rota staff for events in an accurate, safe and cost-efficient way and in accordance with business requirements.
  • To optimise all F&B revenue streams and to seek new and alternative ideas to bring additional revenue growth.
  • To report financial information and stock figures to Finance on a regular basis.
  • Report barrelage forecasting on a monthly basis.
  • To manage and rotate stock effectively ensuring minimal waste.
  • To undertake a hands on role in the F&B operation including taking an active role and working at each event.
  • Ensure adherence to company policy on cash handling and all associated procedures.
  • Regular line cleaning of dispense equipment.
  • To ensure compliance with all food hygiene legislation and that staff at all times comply with Health & Safety regulations; to pursue any training requirements needed for specialist areas.
  • Ensure all available resources are used to their optimum to ensure a smoothly run and profitable operation.
  • To liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained.
  • To recruit, train and development the bar and kiosk team.
  • Develop the retail offer to remain in line with market trends.
  • Work with the Head of F&B to input and oversee development of points of sale in line with business needs and procedures.
  • To develop the relationship and manage vendors/sub-contractors.
  • Any other duties assigned by the Head of F&B and/or the General Manager.

Knowledge and Qualifications :

  • Professional catering qualifications and training within the industry.
  • Sound knowledge of budgeting, stock and margin control.
  • Excellent knowledge of bar work including a thorough understanding of bar dispense equipment and managing alcoholic and non-alcoholic beverage products.
Skills:
  • Ability to stay calm under pressure.
  • The position involves an element of manual handling.
  • Hands on approach and be part of the service delivery.
  • Strong organizational skills.
  • Good knowledge of EPOS systems and stock control.
  • Smart appearance and presentation.
  • Ability to work in a team.
  • Strong leadership skills.
  • Good understanding of financial implications and margin control.
  • Confidence and energy, with a proactive nature and the ability to take initiative.
  • Excellent written and verbal communication skills.
  • Excellent organisation and planning skills with the ability to work flexibly under pressure, to prioritise and to meet deadlines.

Experience:

  • A minimum of 2 years’ experience of working in a similar environment ideally within the entertainment/leisure industry operating busy bars and retail food outlets.
  • Previous team leader, supervisory or management experience.
  • Experience of organising hospitality, functions and events.
  • Have a thorough understanding of food hygiene and health and safety regulations and hold basic food hygiene certificate.
  • Experience of managing staff.
  • Experience of providing excellent customer care.
  • Experience of budget/cost management.
  • Experience of working with staff at all levels throughout a company.
  • Proven IT experience.


General information:

The requirements of the business are such that a high degree of flexibility is necessary and therefore some evening and weekend work will be required. Additionally, there will be occasions where there will be a requirement to work at other venues operated by ASM Global.



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How to Apply

Please download and complete the Employment Application Form and the Diversity Monitoring Form.

Submit your completed forms to:
recruitment@eu.asmglobal.com ensuring that you detail the role that you are applying for.

Please note incomplete applications will not be considered.

Position
Bars Manager

Salary
Competitive

Working Hours
48 hours per week (Annualised)

Location
Bonus Arena, Hull

Closing Date

31/08/2021
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